Giving Effective Feedback (HBR 20-Minute Manager Series)

This how-to handbook condenses the essentials for communicating in business using feedback. First there is explanation of why feedback matters, when it can be effective, and how to overcome fear of giving feedback. The writer addresses when to give feedback; how to plan, initiate and conduct the conversation; next steps and follow up; difficult feedback; and creating a receptive climate for feedback. Included is a reading list for further study. Annotation ©2015 Ringgold, Inc., Portland, OR (protoview.com)
Whether you’re dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others.Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:Choosing the right time to talkEngaging in productive dialogueHelping both star and struggling performersDeveloping a plan for effective follow-upAbout HBR's 20-Minute Manager Series:Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.Advice you can quickly read and apply, for ambitious professionals and aspiring executivesfrom the most trusted source in business. Also available as an ebook.