People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce

"40% of small business executives say payroll, benefits, compliance, and people management is "the worst" part of their jobs. Legacy HR practices are outdated and risky, and most of their software is clunky and siloed. The reality is that there is no longer a need for a traditional HR department. Almost all its responsibilities can be automated. SMBs need only an individual or small team to do what robots can't: manage employee experience and make it a competitive advantage. That's people operations. Based on monthly conversations with half a million SMBs, this book explains how to skip an HR department by using better digital tools and automating traditional HR processes so executives can cut costs, save time, and get back to leadership. It explains howto do more with less, including: Hack HR (with robots): Make the stuff you have to do easy. Sleep Well: Stay on the right side of compliance. Boost Productivity: Measure and improve your people with efficient, digital tools Scale Culture: Making the employee experience efforts measurable and efficient . Plans and templates to guide each stage of your journey, for businesses with twenty employees, two hundred, and everywhere in between."--
How the Best Companies are Skipping HR and Winning the Future of Work with People Ops People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration—"paperwork"—and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people. You'll receive the end-to-end guide to: Digitizing legacy HR functions Using robots for the busywork you hate Employing software to design and improve your employee experience Assembling and empowering your "people team" Utilizing the included plans and templates to guide each stage of your business transformation Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.